# WHAT'S NEW?

## April 2025

### Social Layer

With the social layer, you can now let participants of a challenge see what other users selected or uploaded for the following user actions :&#x20;

* Swipe Cards
* Score Prompt
* Media Ppload&#x20;
* Picture Choice

By imbuing the challenge experience with a feeling of social presence, we aim to optimize customer engagement and reinforce the feeling of being part of the brand community.

<div><figure><img src="/files/5evyxw5vzyAxQ8eRRxCe" alt="" width="188"><figcaption></figcaption></figure> <figure><img src="/files/TwiJPk9Zx1RLE5Ck5bQ6" alt="" width="188"><figcaption></figcaption></figure></div>

### AI Moderation

When a user is invited to upload UGC  (picture, video) within a challenge via the "'Media Upload" User Action, we now use AI to verify its compliance before validating the user step, in order to avoid any NSFW content violating your policy.

## March 2025

### New User Actions

#### <mark style="color:purple;">Swipe cards</mark>

A new **Swipe cards** experience is now available in Cohort, allowing you to create a challenge where a user is invited to swipe between two pictures to express their tastes / preferences in order to enrich your overall customer knowledge, assess market sentiment and achieve true 1-1 personalized communication.<br>

<figure><img src="/files/dfYPESk1wRLnbfrlDX5a" alt="" width="188"><figcaption></figcaption></figure>

<mark style="color:purple;">**Upload a media**</mark>

With **Upload a media**, you can entice your users to upload photos and videos of their own making and thus feed your UGC strategy to reinforce your marketing and social proof strategy.&#x20;

<div><figure><img src="/files/VdtgYOFTuiEmx8Kqc5kk" alt="" width="188"><figcaption></figcaption></figure> <figure><img src="/files/ogOYXF6oZWTimOgEqNY1" alt="" width="188"><figcaption></figcaption></figure></div>

To offer these experiences : \
\
1️⃣ Configure a challenge \
2️⃣ Add a new step \
3️⃣ Select the "Swipe cards" and/or "Upload a media" user actions, after which you will be able to configure them to match your objectives.

&#x20;

## February 2025

### Referral System

To optimize the completion rate of your challenges, we designed a new referral program module that can be configured right into your back office when configuring your challenge. \
\
How it works :&#x20;

* **after completing a challenge**, all participants (the referers) are invited to send a unique link to N relatives (the referees)
* Once the N referees have completed the challenge, the referrers unlocks a bonus reward of your choice&#x20;

The number of referees and the bonus reward can be set up  while configuring your challenge in **settings** (and modified after publication).

<div><figure><img src="/files/sNMDra2cqf7tiALOKSrx" alt="" width="188"><figcaption></figcaption></figure> <figure><img src="/files/ySLO0QeEadeP88mLjJJK" alt="" width="188"><figcaption></figcaption></figure></div>

## January 2025

### Content

Introducing : Content ! You can now create content - with different types of medias such as pictures, videos, links or just plain text - and broadcast it to the audience of your choice **right into the Experience Space.**

More than a challenge or rewards hub, your users Experience Space can now be considered as a true content center as well, where they will be able to dive into the brand's latest news, or learn more about your fidelity program.

Additionally, contents can also be used within a challenge to enrich your description and instructions, ensuring users have all the informations at their disposals to engage with your experiences.

<figure><img src="/files/97nZvKG3Q5xFbQv7SUPT" alt="" width="375"><figcaption></figcaption></figure>

## New Rewards Distribution Modes

Rewards associated to a campaign can now be obtained via **3 different distribution modes** in order to gamify user experience and boost your campaign attractiveness while maintaining the budget allocated to your campaigns :&#x20;

* **Direct** : all users unlock the same reward(s) once the challenge is completed
* **Instant Draw** : selected rewards will be randomly obtained by the users who complete your campaign via a mystery box that will be instantly openable
* **Raffle** : selected rewards will be randomly obtained by the users who complete your campaign via a mystery box that will be automatically opened at a certain date

Rewards distribution must be setup at the campaign level during configuration (and can be modified after publication).

<div align="center"><figure><img src="/files/bAmaTzKNwisU75GL92E6" alt="" width="117"><figcaption></figcaption></figure> <figure><img src="/files/SelKrt9EFJNxWhZRNURr" alt="" width="101"><figcaption></figcaption></figure></div>

## December 2024

### New Experience "Treasure Hunt"

A new "Scan a QR Code" experience is now available in Cohort, allowing you to create treasure hunt campaigns where a user can scan multiple QR codes (online or in-store) before claiming a reward. Unlike a Store campaign, the "Treasure Hunt" campaign will be visible in the Experience space. \
\
Once you add a step with User Action is "Scan a QR Code", an URL will automatically be generated. You will be able to copy the URL to create your QR code with a generator at the review step, or later from the campaign detail page.

<figure><img src="/files/hp8pyUzWlBELY1HW7Kdi" alt=""><figcaption><p>Treasure Hunt campaign settings</p></figcaption></figure>

### New field types in Cohort forms

In a challenge-type campaign, with a cohort form as a step, you now have the option to create 2 new types of fields:

* Long text field
* Score field: which will display 5 stars

<figure><img src="/files/gmc0xL9JaUawhcsMinfr" alt=""><figcaption><p>New types of fields in Cohort form</p></figcaption></figure>

## November 2024

### Export of user properties in segments and lists

It is now possible to view user properties in lists and segments and export them.\
To do this, you need to add the desired properties to the users grid via "Manage user properties". These properties will automatically appear in the members' grid within a segment or list.\
these properties can be exported to CSV.

<figure><img src="/files/S8c8zifu1aCQ5Xsqof3g" alt=""><figcaption><p>Users properties in a segment</p></figcaption></figure>

## Octobre 2024

### Indicators

New dashboards are available on the Admin interface. You can access them on the Home page, Users page and detailed Campaigns page. These indicators allow you to easily analyze the engagement and success of your campaigns.

<figure><img src="/files/ojga5cyueuMmP0DCQfQ4" alt=""><figcaption><p>Home page indicators</p></figcaption></figure>

### Salesforce App

You can now synchronize your users between Cohort and Salesforce, in both directions: import your Salesforce users in Cohort, and export Cohort users to your Salesforce instance.

With this synchronisation, you also have the option to sync specific fields from your Salesforce with user properties from Cohort and vice versa.

<figure><img src="/files/MVqOcITAyCmw7Obu4dMK" alt=""><figcaption><p>Salesforce sync users</p></figcaption></figure>

### V2 TikTok App

For TikTok, new user actions are available for your challenge campaigns:

* Follow on TikTok
* Like a TikTok post
* Comment on a TikTok post
* Repost a TikTok post

### Youtube App

You can now connect your Youtube account with Cohort and allow different user actions in Youtube for your challenge campaigns:

* Connect Youtube Account
* Comment on video
* Like video
* Subscribe to your Youtube channel

With this new app, you can retrieve several user data:

* YouTube handle
* YouTube channel name
* Paid channel
* YouTube ID
* Verified YouTube
* Number of subscribers
* Number of videos
* Number of views


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