Badges

A badge in Cohort is a visual recognition of a specific achievement. Users can get a badge by being part of a list or a segment.

⚠️ Badges are only available if you have an Experience Space. If you are in a Standalone campaign method, you can not attribute badges to your users.

Create a Badge

1. Go to the Users section in the Admin interface

2. Click Badges in the top left corner

3. Click + Create Badge in the top right corner

4. Write the internal name of your badge (not visible by your users)

5. Click Create

6. If you want to add additional(s) language(s) to your badge:

   1. Click + Add in the top right corner

   2. Select the additional(s) language(s) you want

   3. Click Add

7. In Title, write the name of the badge, that will be visible to your users

8. In description, write a short text that will help your users understand the purpose of the badge

9. In visual, upload your file (PNG, JPG, SVG) to add a visual support to your badge

10. Then, click continue in the bottom right corner

💡 If you want to continue later, you can also save your changes by clicking save for later in the bottom right corner

1. In owners, select a list or segment of users that will own the badge by clicking on the one you want

💡The badge will be automatically given to users when they enter this list or segment, and withdrawn when they leave.

1. Visibility: in badge visibility, choose who will be able to see the badge by clicking:

2. Everyone: if you want users that are not a part of a list or segment to see it (the badge will be locked)

3. Select list or segment only: if you want only this audience to see it (none members of the list or segment will never know the existence of the badge)

4. If you click Everyone, then in description of the locked badge :

   1. Click Use the same description : if you want to use the description mentioned in 7.

   2. Click write a custom description : if you want to change that description

5. If you click write a custom description, then

   1. If you want to add additional(s) language(s) to your description:

      1. Click + Add in the top right corner

      2. Select the additional(s) language(s) you want

      3. Click Add

   2. Write the description down

6. When you are done, click Publish badge

Edit a Badge

Once you have created a badge, you can edit it. All modifications will be visible to your users in their Experience Space.

1. Go to the Users section in the Admin interface

2. Click Badges in the top left corner

3. Select the badge you want to edit

4. Edit the information that you want

5. Click Save

Publish a badge

When you create a badge, you have the option of saving it and not publishing it, in order to continue creating it at a later date. The badge will then have Draft status.

To finish the creation of a Draft badge:

1. Go on Users section in the Admin interface

2. Select Badge in the top left corner

3. Find the Badge you want to publish

4. Click Finish draft

5. Fill in all the informations that you want

6. Click Save and Publish

Your badge is published, you can assign it to the segment of your choice.