Import and export users

Import users

1. Go on Users section in your Admin interface

2. Click + Import users in the top right corner

3. Upload the email contacts you want to add

   1. Automatically: Upload your CSV file

      1. CSV format, up to 10 Mb

      2. Must include an email address for all contacts along with any additional fields you would like to import

   2. Manually: Click Switch to copy and paste CSV

      1. Write Email, First Name, Last Name

4. Select the columns you would like to import to cohort by clicking on them

5. Click Import

Export users

You have the option to export all of your users and their data in CSV format. The user data in the export will be the data displayed by default in the admin interface. If you want to export additional user properties, you need to add them by clicking on "Manage user properties.”

1. Go on Users section in your Admin interface

2. Click Export as CSV on the middle right

3. Click Export users

4. Download you CSV file with the overview of your users

Export users events

A user event is all actions linked to a user. For example when a user gained a badge, completed a challenge...

1. Go on Users section in your Admin interface

2. Click Export as CSV on the middle right

3. Click Export user events

4. In Which user events do you want to export, select

   1. Or All user events

   2. Or Specific user event : Then select the event you want

5. In data range click, select

   1. Or anytime

   2. Or custom range : Then customize your range thanks to the calendar below

6. Click Export